Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

These vary depending on the weight and size of the product(s) ordered. Delivery charges will be shown when you checkout. If you have any questions about delivery please contact us.

Which payment methods are accepted in the Online Shop?

We accept Paypal, and Paypal accept credit card or debit card.

How long will delivery take?

We have a range of items on our site, some of which are custom made. It is therefore difficult to give an exact timeframe however most items we aim to deliver within a few weeks – if they are in stock. More bespoke items can take longer. Contact us for more information.

How secure is shopping in the Online Shop? Is my data protected?

A good question these days! We don’t process your payment, this is done through Paypal who do protect your information – however your data agreement is with them so if you have any concerns we suggest contacting them. Any information we store is not shared with anyone else.

Send us an email



Phone: 07557 390939

Monday – Friday: 9am – 5pm

Saturday: By appointment

Sunday: Closed

Registered Address:

4 Jasmine Close



CM13 3FL

Polli Interior Limited

Company number 10672068

Registered in England